Cancellation στο Hostelworld

[greekwolf]

Είχα κάνει μια κράτηση στο Hostelworld και ειχα πληρώσει το 10% του συνολικού ποσού ως deposit, ενα Service Charge και Cancellation Protection.
Η ερώτηση μου είναι: Σε περίπτωση ακύρωσης μέρες πριν την κράτηση, σου επιστρέφουν το deposit ή όχι?

Ευχαριστώ,

 

[fitziano]

Σύμφωνα με τα ακόλουθα αν κατάλαβα σωστά σου γυρνάνε credits... για μελλοντική χρήση...

Cancellation Protection enables you to cancel and rebook on Hostelworld.com as many times as you like, giving you the freedom to change your plans as you travel without losing your booking deposit.
You will be given the option to purchase Cancellation Protection during your booking process. In the event that you have to cancel for any reason, we will credit the deposit paid here for use against future bookings on this site. Cancellations must take place online, 24 hours ahead of your arrival date.
The following terms and conditions apply:
1. Cancellation Protection is only valid for cancellations made within the cancellation period set by the accommodation provider, usually 24 hours prior to your arrival date.
2. Cancellations are only valid if processed online through your Hostelworld.com account. You can log-in to your account here
3. Cancellations by telephone or e-mail are not protected by Cancellation Protection.
4. Cancellation Protection will apply to full booking cancellations only, it will not be applied to partial cancellations.
5. Cancellation credit will be applied to your account which is identified by the e-mail address used to process your initial booking. Credit cannot be applied to a booking made using a different email address.
6. Cancellation credit is only valid for bookings made online at Hostels Worldwide - Online Hostel Bookings, Ratings and Reviews and must be used within 6 months from your cancellation date.
7. In order to use your cancellation credit simply make a repeat booking on Hostels Worldwide - Online Hostel Bookings, Ratings and Reviews using the same e-mail address. Your credit will automatically apply to your booking once you confirm the reservation.
8. Cancellation credit only applies to accommodation booking deposits, it cannot be used against other charges on Hostelworld.com including booking fees or other purchases.

Hostelworld Support Centre

 

[greekwolf]

Η οποία ειναι για 6 μήνες μονο...μαλ...!
Το έχω απορία...το deposit δεν το παίρνει το hostel, μονο το Service Charge δεν κρατάει το site? δλδ αυτούς που θα έπρεπε να νοιαζει ειναι το hostel!

 

[fitziano]

Θεωρητικά ναι...
Αλλά που να ξέρεις τί συμφωνία έχουν κάνει μεταξύ τους...

 

[greekwolf]

Κρίμα...έχω 60 δολλάρια να κάθονται...με αναγκάζουν να πάω και άλλο ταξίδι!